Terms.
Plain English.

These terms form a binding contract between you (or the company you represent) and Ovalay Digital Limited, a company registered in England and Wales (“we,” “us,” “Lyba”). By creating an account, installing the Lyba plugin, or accessing a Lyba review link, you accept these terms. If you accept on behalf of an organisation, you represent that you have authority to bind it.

Two roles matter throughout these terms. The Customer is the freelancer or agency with a paid or trial account. A Reviewer is the Customer’s end client invited to comment and sign off via a review link. Reviewers do not need an account and are not party to billing.

• ■Trial. New accounts receive 14 days of Pro-tier access free. No card required. At the end of the trial, write access (new projects, sessions, comments, approvals) is suspended until you subscribe. Read access continues.
• ■Subscription. Fees are billed monthly in advance in USD via Stripe at the rates published on lyba.io/pricing. You authorise Stripe to charge your nominated payment method on each renewal date.
• ■Upgrades and downgrades. Take effect immediately. Stripe prorates the difference.
• ■Cancellation. Cancel any time from the Stripe customer portal. Your plan remains active until the end of the current billing period. After that, write access stops and the account becomes read-only.
• ■Refunds. Fees are non-refundable except where required by law. If we materially reduce the service mid-term, we will refund the unused portion on request.
• ■Taxes. Listed prices exclude VAT and other taxes. We collect them where legally required.
• ■Late or failed payment. If a renewal payment fails, Stripe will retry. If retries do not succeed within 14 days we may suspend or downgrade the account.
• ■Price changes. We may change prices on 30 days’ notice. Changes apply to the billing period after the notice expires.

The platform is built around durable evidence of client sign-off. By design, approval records cannot be edited or deleted after they are written — this is enforced at the database level and is a core feature, not a bug.

If an approval was captured in error, the correction is a new approval (or a documented retraction), not a deletion. Approval records are retained for 7 years from the approval date as described in the Privacy Policy. Account closure does not delete them.

You agree not to:

• ■Use Lyba to host or distribute unlawful, infringing, defamatory, or harmful content, or content that violates a third party’s rights.
• ■Probe, scan, or test the vulnerability of the service except under a coordinated disclosure to review@lyba.io.
• ■Interfere with or disrupt the service, the underlying infrastructure, or other customers’ use of it — including circumventing rate limits or plan limits.
• ■Reverse engineer, decompile, or attempt to derive source from the platform except where this restriction is prohibited by law.
• ■Use the service to build a competing product, or scrape Customer Content that is not yours.
• ■Submit Customer Content that contains malware, exploits, or payloads designed to harm Reviewers or downstream systems.

The Lyba platform — software, design, brand, documentation, overlay script, plugin, dashboard, marketing site — is owned by Ovalay Digital Limited and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use Lyba during the subscription period, subject to these terms.

Feedback you give us is welcome. By submitting it, you grant us a royalty-free, perpetual licence to use it without restriction. We will not identify you publicly as the source without your consent.

• ■By you. Cancel any time from the Stripe portal. For full account deletion email review@lyba.io.
• ■By us, for cause. We may suspend or terminate the account immediately if you breach these terms, present a security risk, or use the service unlawfully. Where the breach is curable we will normally give 7 days’ notice and a chance to fix it.
• ■By us, for convenience. We may terminate on 30 days’ notice. Pre-paid fees for the unused remainder are refunded.
• ■Effect. On termination, write access ends and the account becomes read-only for 30 days so you can export. After that, Customer Content other than approval and billing records is deleted. Approval records and billing records are retained as described in the Privacy Policy.

• ■Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded by law.
• ■Subject to the above, neither party is liable for any indirect, special, incidental, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility.
• ■Subject to the above, our total aggregate liability arising out of or in connection with the service or these terms is capped at the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) one hundred pounds sterling (£100).

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with them, except that we may bring proceedings for injunctive relief in any jurisdiction to protect our intellectual property.

If you are a consumer resident in the EU or UK, this does not deprive you of the protection of mandatory consumer-law provisions of your country of residence.

Ovalay Digital Limited · Company No. 16595254
2a Connaught Avenue, London, E4 7AA, United Kingdom
Email: review@lyba.io